Frequently Asked Questions

Our standard commercial bulk fuel delivery begins at 4,500 litres for localized generator installations, and scales to standard Bulk Road Vehicle (BRV) tanker sizes of 13,500 litres, 27,000 litres, and 36,000 litres for industrial and mining operations. For multi-site deliveries across Ghana, our Haatso dispatch team designs custom bridging schedules.

For contracted commercial partners in Greater Accra, Central, and Ashanti regions, we guarantee delivery within 24 hours from purchase order confirmation. For Western and Northern locations, our standard delivery SLA is 36 to 48 hours, fully tracked with satellite GPS and continuous arrival updates.

We operate a strict three-tier verification protocol: First, every batch lifted from Tema or Takoradi BDC depots is accompanied by a lab certificate confirming 50ppm sulfur compliance. Second, tankers are secured with tamper-evident digital numbered seals recorded on the physical waybill. Third, our trained driver conducts a hydrometer density check and water-finding paste dip in full view of your safety officer before offloading.

Ghana downstream petroleum operates on bi-weekly pricing windows regulated by the National Petroleum Authority (NPA), resetting on the 1st and 16th of each calendar month. Petronax provides transparent commercial price quotes based on the official Indicative Maximum Price (IMP) framework, incorporating attractive volume-based transport rebates.

Yes. Legally incorporated corporate entities, transport hauliers, and government projects can apply for 14-day or 30-day revolving credit lines subject to standard credit vetting. Accounts feature digital vehicle vouchers, monthly itemized reconciliation statements, and GRA-compliant electronic VAT invoices.